Socket-mobile RT786 RT786EX Manual do Utilizador descarregar pdf (Página 47)

Maintenance/Service

3. If the original packing materials are not available, wrap the equipment with

soft material (e.g., PU/ PE form) then put the wrapped equipment into a hard

cardboard shipping box.

4. Include a sheet with the following information: (Note: please keep a copy of

this sheet for your records)

•

Name

•

Address

•

Unit serial number

•

Place and date of purchase or the original invoice number

•

Date of failure

•

A DETAILED Description of the problems you have encountered

•

A list of the hardware/software configuration, if applicable.

5. Clearly mark the outside of the shipping box with the RMA #. If an RMA #

is not present on the shipping box, receiving will be unable to identify it and

it might be returned.

6. Unless prior arrangements have been made, the customer is responsible for

all shipping costs. Unauthorized use of the company’s shipping accounts is

not permitted.

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Socket-mobile RT786 RT786EX Manual do Utilizador Página 47